Nothing is more important to us than Customer Satisfaction. We want you to be completely satisfied with every single product you purchase from Signature Minerals.

The truth is we know that happy customers become life-time customers! That is why we offer a generous free sampler pack as well as smaller (very inexpensive) sizes of every product we have. When you shop with us, you never ever need to order any mineral product without trying it first, we certainly wouldn't! When you Try Before You Buy you just cannot go wrong!

Return Policy

Damaged or Wrong Items. We encourage you to inspect your package as soon as it arrives to ensure you received the correct items and that nothing is damaged. If your products are damaged in transit or if you receive the wrong item, we will gladly make it right. All we ask is that you contact us within 48 hours of your receipt to report the problem.

Customer Decision. Try Before You Buy! You just can't go wrong when you sample first!! Due to the nature of cosmetics and cosmetic tools, we are not able to accept returns and we do not refund. We truly encourage you to take advantage of our FREE SAMPLER before making a purchase - this way you can be sure you are getting the shades and colors you want.

Contact. When contacting us (via phone or email) about an order issue, please include the "ship to" name, order number, date of order and a very detailed explanation.

Do NOT return a product to Signature Minerals without prior authorization. If a return is in order (extremely rare), an RMA (return merchandise authorization) is required first. Returned items are discarded - not resold.